Sunday, November 10, 2019

The 14th Auction Results and the site issue

Hi everyone!

We had put up four Grooved 6 Board Burr #4; two second grades and two test pine versions on eBay auction. The results are as follows.

Grooved 6 Board Burr #4 (Pine, test version, 1 of 2) AUD 71.00
Grooved 6 Board Burr #4 (Pine, test version, 2 of 2) AUD 81.00
Grooved 6 Board Burr #4 (2nd grade, 1 of 2) AUD 67.00
Grooved 6 Board Burr #4 (2nd grade, 2 of 2) AUD 71.00

The total sales amount was AUD 290.00.
As we promised, we donated AUD 145.00 to Save The Bilby Fund yesterday morning. Here is the receipt.

Probably, bilbies are not well known like kangaroos or koalas, so I will write a little about them. The bilby is a nocturnal, long-eared marsupial and is native to Australia. The non-native species like foxes and cats threaten bilbies and they are endangered animals. I will paste the video of bilbies below.

By the way, we have released two of our new products soon after the auction. But one of the plugins that was installed on our web shopping system caused conflict and made our customers' orders impossible. Lots of emails came in telling that they couldn't place orders on our website. It was too late when we recognized the issue and we needed to solve the issue as soon as possible.

Juno re-installed the troublesome plugin, but it was no luck. He gave up using the existing plugin and looked for an alternative one, installed it to the system and re-entered the configuration for the shipping zones and shipping boxes one by one.

It took about 74 minutes to fix the issue and we believe that some European customers who were waiting for the release might have shortened their sleep. So, we have learned something, and we will be more careful when we release our next puzzle products.